Questions and answers

"Open" - a copy is available for viewing. "Restricted" and "Closed" - no copy is provided on the website. "Requires verification" - the right to publish has not yet been confirmed, and the copy cannot be opened.

The file is provided only when both the document and the file itself are allowed. The check is performed on the server, not by hiding buttons.

No. Archive requests, applications, and orders are not processed on the website. Please contact the archive using the contacts from the 'Contacts' section.

Closed and restricted materials are not published on the website. Please inquire about access procedures at the archive.

The address of the main archive is listed in the 'Contacts' section, branch addresses are in the 'Branches' section and on the map.

Head archive: Mon–Fri 8.00–17.00. Reading room: Mon–Fri 9.00–16.00.

The address, phone number and e-mail of the branch are listed in its card. Coordinates on the map are approximate; unless otherwise indicated, please clarify the route by phone.

The map works without geolocation: select a branch from the list. Text address and links to external maps are always available.

Enter words into the search line or open the catalog and use filters: fund, period, document type, topic. Only published descriptions are shown in the results.

A cipher is a designation of a storage unit: fund number, inventory list, file and document number. For example, «Ф.Д-1 Оп.1 Д.1 №1» is an example of a cipher.

Check the spelling, try other words, or remove filters. The search takes into account common variations of names.

Fund - a collection of documents from a single source: an organization or individual. Inventory - a list of files within a fund. File - a group of documents united by a common characteristic.

A section with regional historical materials: collections, biographical notes and chronology. Materials are accompanied by sources.

The dates are taken from the Archive's Calendar of Commemorative Dates. Dating that is not confirmed by a source is marked separately.

Open the 'Online Exhibitions' section, select an exhibition and an exhibit. The caption and source are indicated in the exhibit card.

Yes, if the image is available for viewing. Materials with restricted access are not displayed on the website.

Addresses, phone numbers and operating hours are listed in the "Contacts" section and in branch cards.

The text is available in the original language; a verified translation is not yet available. The website interface is available in Kazakh, Russian, and English.

The assistant's answers are generated automatically and include links to sources. For a legally significant certificate, please contact the archive.

No. The website is informational only: submitting applications, placing orders, registering appeals, and making payments are not provided on it.